AgentsBen

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Privacy Policy ​

Introduction ​

Welcome to AgentsBen! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services. Please read this policy carefully before using our website. By using our services, you acknowledge that you have read and agreed to all terms in this Privacy Policy.

1. Information We Collect ​

1.1 Personal Information ​

When you register and use our services, we may collect:

  • Basic account information (name, email address, phone number, password)
  • Shipping information (delivery address, recipient name, contact number)
  • Payment information (transaction records, payment methods)
  • Identity verification information when required by law

1.2 Automatically Collected Information ​

We automatically collect certain information when you visit our website:

  • Device information (device model, operating system, unique device identifiers)
  • Usage data (IP address, browser type, access times)
  • Location information (GPS data, WiFi access points, cell towers)
  • Browsing behavior (pages viewed, links clicked, search history)

1.3 Cookies and Similar Technologies ​

We use cookies and similar technologies to:

  • Maintain your login status
  • Remember your preferences
  • Analyze website traffic
  • Provide personalized services You can manage cookie preferences through your browser settings.

2. How We Use Your Information ​

2.1 Primary Purposes ​

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Manage your account
  • Process payments and refunds
  • Prevent fraud and enhance security

2.2 Secondary Purposes ​

  • Improve our services and user experience
  • Personalize content and recommendations
  • Conduct market research and analysis
  • Send promotional materials (with your consent)
  • Comply with legal obligations

3. Information Sharing and Disclosure ​

3.1 We Share Information With: ​

  • Shipping partners (to deliver your orders)
  • Payment processors (to process transactions)
  • Service providers (who help operate our website)
  • Law enforcement (when legally required)

3.2 We Never: ​

  • Sell your personal information
  • Share your data with unauthorized third parties
  • Use your information for purposes other than those specified

4. Data Security ​

We implement industry-standard security measures to protect your information:

  • Encryption of data transmission (SSL/TLS)
  • Secure data storage systems
  • Access controls and authentication
  • Regular security audits
  • Employee confidentiality agreements

5. Your Rights ​

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent

6. Data Retention ​

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7. Children's Privacy ​

Our services are not intended for children under 14 years of age. We do not knowingly collect information from children under 14.

8. Updates to Privacy Policy ​

We may update this Privacy Policy periodically. We will notify you of any material changes through:

  • Email notifications
  • Website announcements
  • App notifications

9. Contact Information ​

For privacy-related inquiries: For customer service, please visit our Customer Service page.

Company Details: WURONG INTERNATIONAL E-COMMERCE CO., LIMITED Registration No.: 77196888 Registered Address: ROOM 511, 5/F, MING SANG IND BLDG, 19-21 HING YIP STREET, Kwun Tong Hong Kong (Note: This is not a returns address)