Order Status & Parcel Guide: Understand Every Update
Here’s what each status means in your China shopping proxy journey:
🟢 Normal Order Flow
| Status | Meaning |
|---|---|
WaitingForPayment |
Your order is reserved - please complete payment |
Paid |
Initial payment received - preparing purchase |
Purchased |
Item bought from seller/supplier |
ShippingToWarehouse |
Item en route to our China warehouse |
CheckInWarehouse |
Item arrived at our quality control center |
QualityCheckCompleted |
Item passed inspection (photos available on request) |
Repacking |
Optimizing packaging for international shipping |
Repackaged |
Ready for final dispatch from warehouse |
Shipping |
En route to your country (tracking# available) |
Delivered |
Successfully received! 🎉 |
🟠 Special Statuses
| Status | Meaning |
|---|---|
Canceled |
Order terminated (by request or system timeout) |
RefundRequested |
Refund process initiated |
RefundConfirmed |
Refund approved - processing payment return |
RefundResolved |
Refund completed successfully |
📮 Parcel Status Guide
Here’s what each parcel status means for your China shopping proxy service:
🚚 Normal Shipping Process
| Status | Explanation |
|---|---|
ParcelCreated |
You’ve created a parcel order. We’ll complete packaging within 1 business day 📦 |
Repackaged |
Package ready with updated dimensions & shipping fee. Awaiting your payment confirmation 💳 ❗ Please double-check delivery address/phone number. We’re not responsible for errors in recipient info |
Shipping |
Package is in transit to your country 🚢 First tracking update usually appears within 1 week |
InfoReceived |
Initial shipping info captured by logistics system 📡 (May show before physical movement) |
PickedUp |
Key milestone 🎯 - Cleared customs & handed to local carrier in your country Typically delivers within 3 days 🚚 |
Delivered |
Successfully received at destination! 🎉 |
💡 Pro Tips:
- Status updates may have 12-24hr delay due to timezone differences
- Contact support if any status persists longer than expected
- Want real-time updates? Ask us to enable SMS/email notifications!
⚠️ Important Notes
- International shipping involves complex logistics - timelines may vary by 3-5 days
- Address accuracy is your responsibility after
Repackagedstatus - Customs clearance duration depends on your country’s regulations
- Contact us immediately if status stays unchanged over:
- 10 days after
Shipping - 5 days after
PickedUp
- 10 days after
🔍 Tip: Always check your email/spam folder for customs payment requests!